Additional Driver
All additional drivers must meet all rental requirements
Additional drivers must appear at the rental counter with the primary renter.
Additional drivers must sign the rental agreement
An additional daily fee may apply for any additional drivers
The additional driver can only be added to the contract at the pick up location.
After Hours Service
After exiting customs all rental counters are located on the right. The National rental counter is the fifth booth on the right.
Age Requirements
Minimum age to rent a vehicle is 23, and maximum rental age is 75 years. There are no additional daily fees for drivers under 25.
Cross Border Policy
Driving is restricted within the country of Jamaica only.
Damage Waiver
Collision Damage Waiver - 5000 (CDW-5000) is not insurance. The rental location requires CDW-5000 Protection to rent a vehicle, unless you purchase CDW-TP or EPP (which includes CDW-TP), present valid proof of collision and theft protection in Jamaica or provide a deposit or credit card authorization at the time of rental in the amount of $2,500 USD plus the cost of the rental.
If you purchase CDW-5000, the rental company contractually waives your responsibility for the cost of damage to the vehicle up to $5,000 USD, after the deductible, during the rental period unless you invalidate the coverage as provided in the rental agreement. CDW-5000 does not cover damage to tires. A deductible of $650 USD applies.
Please be aware that most auto insurance policies from outside Jamaica do not provide coverage in Jamaica. Liability insurance purchased on third party travel websites is not an acceptable form of coverage. Employees of the local rental car company are not qualified to evaluate the adequacy of the customer's personal auto insurance coverage. You should contact your insurance company prior to arrival with any questions regarding their specific coverage.
If you provide acceptable proof of current coverage in Jamaica and decline CDW-5000, CDW-TP and the Enterprise Package Protection (EPP) you will be responsible for the full value of damage to or loss of the vehicle.
If you do not provide acceptable proof of current coverage in Jamaica and decline CDW-5000, CDW-TP and the Enterprise Package Protection (EPP), you will be responsible for the full value of damage to or loss of the vehicle.
Delivery and Collection
Delivery and Collection is available on request. Customer can pre-arrange pick-up and drop off of vehicle in advance.
Customer must contact the rental office directly upon arrival.
One Way Drop Policy
All one way rentals must be booked in advance and are subject to availability. One way charges apply and are payable at the time of rental. One way charges cannot be prepaid.
Enterprise Protection Package
Enterprise Package Protection (EPP) is a package product which includes Collision Damage Waiver-Theft Protection (CDW-TP), Deductible Protection (DP), and Tire and Windshield Protection (TWP) at a discounted price. EPP is not insurance. If you purchase EPP, the rental company contractually waives your responsibility for the cost of damage to, loss or theft of the vehicle, during the rental period in Jamaica subject to the actions listed on the rental agreement that invalidate the coverage as described in the rental agreement. No deductible applies.
Refueling Service
As a customer, you have a choice as to how you would like to pay for fuel.
Option 1 - Prepay Fuel
This option allows the renter to pay for the full tank of gas at the time of rental and return the tank empty. No refunds will be issued for unused gas. Pre-paid gas is available at a reduced market price.
Option 2 - We Refill
This option allows the renter to pay the location at the end of the rental for gas used but not replaced. Price per gallon will be higher than local fuel prices.
Option 3 - You Refill
This option allows the renter to return the vehicle with a full tank of gas to avoid extra fuel charges.
Loyalty Availability
Enterprise Plus customers can earn points on qualifying rentals and redeem points at this location. Redemption reservations must be booked online by the customer, in advance of their scheduled pick up date.
Emerald Club customers can earn credits on qualifying rentals at this location. Redemption reservations must be booked in advance of their scheduled pick up date (either online or by phone).
Note: Emerald Club members can earn credits on National and Enterprise brand rentals, but can only redeem at National brand locations. A reservation must be booked in advance, and must have the member number attached in order to earn credit/points.
Personal Accident Insurance
Personal Accident Insurance (PAI) The purchase of Personal Accident Insurance is optional and not required to rent a vehicle.
Personal Accident Insurance covers ambulance service, doctors, hospitalization and nurses for the driver and passenger in the vehicle, with a maximum limit of $25,000.00 USD. Coverage also includes Accidental Death and dismemberment coverage of $5,000.00 USD and Personal effects up to $1,000.00 USD.
Forms of Payment
A passport in addition to a credit card, with available credit and in the renter's name, must be presented at the time of rental. The signature on the back of the card must match the name imprinted on the front. In addition, if the renter has an online transaction, the number and name printed on the card presented by the renter must match the name and number stored for the online transaction.
Credit Cards honored: American Express®, MasterCard®, VISA®, Discover®
Debit/Check cards are considered to be any non-credit card American Express®, MasterCard®, VISA®, Discover® logo. Debit/check cards and cash are not accepted at this location.
Cash is not accepted at this location.
The authorization placed on the renter's credit card will be the deductible amount of Damage Waiver and Damage Waiver with Theft, depending on the car class selected, plus the cost of the rental. This authorization amount may be used toward damages of vehicles or late charges. See the policies for CDW, SCDW and CDW-TP for deductible amounts by car class.
If the renter has insurance coverage through a credit card, they will have a refundable authorization charge of $350 plus the cost of the rental. To ensure a smooth rental process, we encourage renter's to verify in advance that Jamaica is included in their credit card auto insurance coverage prior to the rental and provide written verification confirming.
If the renter does not choose to purchase one of the protection packages or does not have insurance coverage through a credit card or their personal insurance plan, they will be required to provide a deposit, in the form of a credit card authorization, in the amounts below plus the cost of the rental.
$2000 - Economy, Compact, and Intermediate
$2500 - Standard, Standard SUV and Standard Van
$3000 - Fullsize
If you provide acceptable proof of current coverage in Jamaica and decline CDW-TP, CDW-5000 and the Enterprise Protection Package (EPP) which includes CDW-TP, you will be responsible for the full value of damage to or loss of the vehicle and an authorization of 400.00 USD plus the cost of the rental will be held on their credit card at the time of rental.
If you do not provide acceptable proof of current coverage in Jamaica and decline CDW-TP, CDW-5000 and the Enterprise Protection Package (EPP) which includes CDW-TP, you will be responsible for the full value of damage to or loss of the vehicle and a deposit or credit card authorization will be required at the time of the rental in the amount of 2,500.00 USD plus the cost of the rental.
Roadside Protection
Roadside Assistance Protection (RAP) Covers 24 hours service for jump start, lockout service, fuel delivery, minor repairs and tire change. RAP includes flat tire service (if no inflated spare is available, vehicle will be towed, tire repair cost still applies, unless tire protection is purchased, and lock out service (if keys are locked inside the vehicle). Jumpstarts and fuel delivery service for up to 5 gallons (or equivalent liters) of fuel is also provided (fuel at charge to customer).
Renter Requirements
Must meet the location's minimum age requirements.
Present a valid driver's license.
Present a major credit card in renter's name at the time of rental.
International drivers must provide a valid license from their country of residence. In addition to the drivers license, if the characters are not in English or Latin characters, an international drivers permit is recommended. If the drivers license is in characters other than Latin, an International permit is required or a Notarized English Translation is accepted.
Super Collision Damage Waiver
Super Collision Damage Waiver (SCDW) is not insurance. The purchase of SCDW is optional and not required in order to rent a vehicle.
You may purchase optional SDCW for an additional daily fee, which reduces your responsibility of damage or theft to the vehicle. This waiver is subject to conforming to the terms and conditions listed on the rental agreement and jacket, which if breached will invalidate the coverage/waiver provided.
The SCDW includes Theft Protection. The SCDW covers the rental vehicle in case of accident, fire, theft and total loss. The SCDW does not have a deductible but does require an additional authorization on the renter's credit card of $250.
If the renter does not have insurance through a credit card or their personal insurance plan, or they do not purchase one of the protection packages, they will be required to provide an additional deposit or credit card authorization in the amounts below and will be responsible for the full value of damage to the rental vehicle.
$2,000 - Compact, Economy and Intermediate
$2,500 - Standard, Standard SUV and Standard Van
$3,500 - Full size
Third Party Liability
Third Party Liability (TPL) is included in the time and mileage rate. Subject to the actions listed on the rental agreement that invalidate TPL, this protection provides coverage for damages and injuries to third parties, up to the policy limits, and provides you with at least the minimum financial responsibility limits as outlined in the applicable motor vehicle financial responsibility laws. No deductible applies.
Tire and Windshield Protection
Tire and Windshield Protection (TWP) is not insurance. Tire Protection waives the customer's liability in the event of damage to the vehicle tires and windshield.